FAQs
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How do I place an order?
You can place an order online directly from our Online Order store.
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What payments are accepted?
All payments are made through our website for online orders and via Square for in person and at markets. We accept all major credit cards as well as Apple Pay. In order to confirm your order, we ask that payments are made in full a week before the order due date. If payment is not received, we will open your delivery date to another customer.
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What is your Cancellation Policy?
We understand things come up. However, once payment is placed we are unable to refund the order.
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Do you ship to all 50 states?
At this time, we are only able to ship within NY state due to Home Processing Regulations.
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Is there an order minimum?
Yes you must meet the minimum for 1 category:- Muffins-9, Cake-1 , Cookies- 1 dozen, Granola-16 oz.
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How long in advance do I need to place my order for enough lead time?
We need 1 week lead time.
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Do you offer Pickup and/or Delivery?
Orders above $60 can be delivered within Nassau County or Eastern Queens upon request for an additional $15 fee. Deliveries will be on Tuesday-Friday.
All orders can be picked up Tuesday-Friday between 10am-7pm.
The pickup address is in Woodmere, and will be provided once your order is confirmed.
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How do I store my cake?
If you are not planning to serve your cake within an hour or two after you pick up your order, we recommend storing your cake in the refrigerator.
If you plan to leave your cake in the refrigerator overnight, be careful of strong odours in your fridge like onion or garlic that may seep into your cake.
We recommend removing your cake from the refrigerator at least 1 hour prior to serving for optimal taste and texture at room temperature. Never leave your cake in the heat as the Frosting will loosen its structure.
We recommend that all of our cakes are enjoyed and consumed within 24-36 hours of pickup, although they are always best fresh.
All Cakes, Muffins and Cookies may be frozen for up to a month. Please leave in the refrigerator for 2-4 hours before serving to soften.